Your AI agency for e-commerce.

Product copy, bullet points and A+ Content in seconds instead of hours – consistent across all channels.

Bids, keywords and budgets are adjusted based on data, so your ROAS is right.

Automated, friendly answers to customer questions – around the clock.

AI analyses your data and delivers recommendations instead of raw numbers.

Recurring tasks run automatically – from reporting to stock alerts.

Got a special use case? We'll build the right solution.

Lead capture, quote creation, follow-ups, social media posts and newsletters – triggered automatically.

Read invoices, match receipts, create reports, sync data between systems.

Categorise enquiries, draft answers, handle returns – around the clock.

Create listings, translations, images and descriptions in bulk – consistent across all channels.

A whole team of AI agents – with your brand at the core.

Every agent has a job, all working together – around the clock, coordinated via n8n & make.com. You only see the result: less manual work, faster responses, more revenue.

How much time does your manual work eat up?

Product copy, reports, customer enquiries, stock upkeep – estimate how many hours a week your team spends on recurring tasks.

The agent monitors stock levels and sales, warns before out-of-stock and creates the reorder suggestion – including a delivery plan.

Add a new product → the agent creates the listing, bullets and A+ Content in every target language – for approval, not live unchecked.

The agent reads new reviews across all marketplaces, spots problems early and drafts fitting responses for support.

Like at Winzerhof Küssler: orders are analysed, vouchers automatically created, personalised and sent.

Every Monday at 08:00: sales, advertising metrics and anomalies from all channels – summarised in one clear email.

The agent categorises incoming enquiries, answers standard cases itself and provides ready-made draft replies for the rest.

How we bring AI into your business.

Find out where AI benefits you most.

In a short conversation we'll show you concrete, actionable AI applications for your e-commerce business.

AI in e-commerce: automation with real value.

Artificial intelligence is fundamentally changing e-commerce. As an AI agency, we deploy AI where it delivers real value: automating recurring tasks, optimising advertising and analysing large volumes of data. The goal is always the same – more efficiency, less manual work and better decisions.

Process automation with n8n, Make & co

With automation platforms like n8n and Make.com we connect your tools into end-to-end workflows: orders trigger invoices, enquiries land pre-sorted in the right inbox, reports create themselves. Combined with AI models like Claude, GPT or Codex, you get automations that don't just move data around but actually think along – for practically every process in your company.

Content and listing automation

With AI, product copy, bullet points and A+ Content can be created in a fraction of the time – consistent across all channels and in multiple languages. We build workflows that massively speed up your content production without sacrificing quality.

AI-powered ads and analysis

AI analyses your advertising and sales data in real time and delivers concrete recommendations instead of raw numbers. Bids, keywords and budgets are adjusted based on data – so your ROAS stays stable while you save time.

Frequently asked questions about the AI agency.

Bring AI into your business.

Request your no-obligation callback – we'll discuss your goals and tell you honestly whether and how we can help.

You speak to me directly.

Amer · founder of Onfidence – no call centre, no ticketing system.

✆+43 660 216 89 59 ✉office@onfidence.at

How it works

1

You get in touch

Form, phone or email – whichever suits you.

2

We look at your situation

A quick look at your account, products and competitors.

3

An honest assessment

Even when we are not the right partner for you.

✓Usually answered the same working day ✓No obligation & free